Tail of the Monkey, October 2025

Yes - we offer a curated selection of beginner-friendly and family-oriented trips that prioritize comfort, safety, and immersive learning. These trips typically involve shorter walking days, lower altitudes, and culturally rich experiences that engage both adults and younger travelers. We’ve guided families with kids as young as 7 and first-time trekkers in their 60s. Each trip page will indicate whether it’s suited for beginners or families. Our team provides age-appropriate gear checklists, acclimatization guidance, and pacing that suits the slowest walker. Activities like village walks, nature spotting, campsite games, or storytelling sessions around the fire make the experience more than just a trek — it becomes a memory for life. If you’re unsure which trip is best, reach out, and we’ll tailor a recommendation. Whether it’s your first step into the mountains or a way to introduce your kids to nature, we’ll make sure it’s magical.

‍

Yes — travel insurance is mandatory in Nepal or for trips rated 4 or 5 (difficulty rating), especially those in remote or high-altitude areas. Your policy should include coverage for emergency medical evacuation, high-altitude trekking (if applicable), trip cancellation, and baggage loss or delays. While the chances of needing evacuation are rare, in the Himalayas, even minor health issues can require airlift or medical care, which is costly without coverage. We recommend policies from providers familiar with adventure travel, and we’re happy to share a list of trusted options depending on your country of residence. Please read your policy terms carefully and share your insurance details with our team before departure. For international destinations like Nepal or Bhutan, border officials may also ask for proof of insurance. Having the right protection brings peace of mind—for you and for us—so that we can focus on creating an unforgettable experience, not logistics in crisis.

Life happens — and we aim to be as fair and transparent as possible. If you need to cancel your trip, we request written notice as early as possible. Our standard policy:

• 90+ days before departure: 90% refund
• 60–89 days: 75% refund
• 30–59 days: 50% refund
• Less than 30 days: No refund (though we may offer a partial credit depending on the situation)

Refunds are processed to your original payment method, minus any non-recoverable costs like permits or third-party bookings. In case of trip cancellation due to weather, political unrest, or unforeseen force majeure events, we typically reschedule or offer full credit for future travel. We highly recommend travel insurance that covers cancellation due to illness, emergencies, or flightdisruption. Please check individual trip pages, as custom trips or international expeditions may have slightly different policies. Our priority is to find a solution that works for both of us. If you have any additional questions, feel free to connect on our WhatsApp number shared in the contact section.

We provide a detailed packing list tailored to each region, season, and difficulty. Generally, you’ll need sturdy trekking shoes, a daypack, weatherproof outerwear (like a rain jacket or down jacket), layered clothing for cold and warm conditions, a headlamp, refillable water bottles, sun protection, and personal toiletries. For multi-day treks, we recommend moisture-wicking base layers, gloves, a warm hat, and trekking poles. Juniper provides all group camping gear — tents, sleeping bags, mats, and technical equipment (ice axes, crampons, if needed). We also help connect you with rental services if you’re missing something, especially for big-ticket items like jackets or sleeping bags. Packing light but smart is key. We’ll send you a downloadable checklist in your pre-departure kit, and our team is happy to review your packing plan with you before you arrive. Good gear means more comfort, confidence, and joy on the trail.

‍

Once you’ve secured your place with a deposit, the real excitement begins! You’ll receive a Pre-Departure Kit via WhatApp with essential trip details: itinerary, gear checklist, fitness guide, weather info, and travel recommendations.Depending on the trip, we’ll also schedule a group orientation call or a one-on-one with our trip leader to walk you through expectations and address questions. For high-altitude or remote treks, we may ask for a basic fitness or medical declaration closer to departure. About two weeks before your trip, you’ll get a final checklist, contact sheet, and emergency protocols. If flights or permits are required, we’ll guide you on how and when to secure them. Our team stays connected with you throughout, ensuring you feel informed and supported. Whether it’s your first trek or your tenth, our goal is to make the lead-up smooth, fun, and empowering.

‍

It varies based on the destination and route. On Himalayan treks, you’ll mostly stay in high-quality alpine tents, with warm sleeping bags and insulating mats provided by us. In base towns or en route, we partner with charming boutique guesthouses, homestays, and eco-lodges that reflect local character and comfort. On some trails, like in Bhutan or Nepal, we may use mountain lodges (tea houses) with basic but clean shared rooms and common facilities. In remote wilderness settings, our camps include a dining tent, toilet tents, and kitchen setups for full-service camping. For premium experiences, we offer glamping upgrades with large tents or hotels with heaters, or full bedding if you are only interested in luxury travel or a comfortable stay – look at your trip format tagged “Active Holidays”. Regardless of the setup, we prioritize hygiene, comfort, and views! All accommodations are handpicked and tested by our team to ensure they meet Juniper standards for safety, cleanliness, and atmosphere.

‍