Booking with Juniper Outdoor is simple. Once you find a trip that excites you, click the "Contact Us " or “WhatsApp” button on the trip page. This will lead you to a short form that collects your contact information and preferences. Our team will then reach out to you with availability, a brief consultation if needed, and next steps. You can secure your slot by paying a deposit or full amount, after which we’ll send you a detailed pre-departure pack including packing lists, training recommendations (if applicable), and travel tips. We recommend booking at least 4 weeks in advance to secure your spot, especially for treks with limited permits or during peak season. If you're planning a private or custom departure, we’ll guide you through tailoring the experience to your group’s needs. Feel free to contact us anytime with questions before or after booking.

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Yes — travel insurance is mandatory in Nepal or for trips rated 4 or 5 (difficulty rating), especially those in remote or high-altitude areas. Your policy should include coverage for emergency medical evacuation, high-altitude trekking (if applicable), trip cancellation, and baggage loss or delays. While the chances of needing evacuation are rare, in the Himalayas, even minor health issues can require airlift or medical care, which is costly without coverage. We recommend policies from providers familiar with adventure travel, and we’re happy to share a list of trusted options depending on your country of residence. Please read your policy terms carefully and share your insurance details with our team before departure. For international destinations like Nepal or Bhutan, border officials may also ask for proof of insurance. Having the right protection brings peace of mind—for you and for us—so that we can focus on creating an unforgettable experience, not logistics in crisis.

Yes - we offer a curated selection of beginner-friendly and family-oriented trips that prioritize comfort, safety, and immersive learning. These trips typically involve shorter walking days, lower altitudes, and culturally rich experiences that engage both adults and younger travelers. We’ve guided families with kids as young as 7 and first-time trekkers in their 60s. Each trip page will indicate whether it’s suited for beginners or families. Our team provides age-appropriate gear checklists, acclimatization guidance, and pacing that suits the slowest walker. Activities like village walks, nature spotting, campsite games, or storytelling sessions around the fire make the experience more than just a trek — it becomes a memory for life. If you’re unsure which trip is best, reach out, and we’ll tailor a recommendation. Whether it’s your first step into the mountains or a way to introduce your kids to nature, we’ll make sure it’s magical.

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As a company, we are deeply committed to the "Leave No Trace" philosophy. For us, this means minimizing our environmental impact in every way possible—ensuring that the natural places we visit remain undisturbed, preserved, and respected. Whether it’s through responsible waste management, choosing low-impact accommodations, or working with partners who share our values, we strive to leave the landscapes we explore as we found them—or better. This ethos guides our decisions and helps shape a more sustainable and mindful way of traveling. Many of our itineraries include community-led experiences that promote cultural exchange — with full respect to traditions and privacy. We brief every group on cultural etiquette, language tips, and local dos and don’ts.