Question 1

How do I book a trip with Juniper Outdoor?

Accepted Answer

Booking with Juniper Outdoor is simple. Once you find a trip that excites you, click the "Contact Us " or “WhatsApp” button on the trip page. This will lead you to a short form that collects your contact information and preferences. Our team will then reach out to you with availability, a brief consultation if needed, and next steps. You can secure your slot by paying a deposit or full amount, after which we'll send you a detailed pre-departure pack including packing lists, training recommendations (if applicable), and travel tips.

Question 2

How do I know if a trip matches my fitness level or experience?

Accepted Answer

Each Juniper Outdoor experience is tagged with a difficulty rating ranging from Easy to Advanced. These ratings account for altitude, terrain, duration and required endurance. On every trip page, we provide a “difficulty rating from 1 to 5” section that outlines the physical requirements. If you're unsure, reach out—we'll evaluate your background and suggest trips that match your goals and experience.

Question 3

What's included in the cost of a Juniper Outdoor trip?

Accepted Answer

Our trip cost includes nearly everything you'll need for a seamless experience. Typically, this covers all accommodations (lodges, campsites, or guesthouses), meals during the expedition, support staff (guides, cooks, porters), permits, transport during the trip (like internal drives or local transfers), and group equipment such as tents, sleeping bags, and technical gear. Each trip page has a detailed “What's Included” section, and we encourage you to review it carefully. What's not included are your travel expenses like flight tickets to and from the trip start point (unless stated), personal trekking gear, insurance, and incidental personal expenses.

Question 4

What happens after I book my spot? What are the next steps?

Accepted Answer

Once you've secured your place with a deposit, the real excitement begins! You'll receive a Pre-Departure Kit via WhatApp with essential trip details: itinerary, gear checklist, fitness guide, weather info, and travel recommendations. Depending on the trip, we'll also schedule a group orientation call or a one-on-one with our trip leader to walk you through expectations and address questions. Our team stays connected with you throughout, ensuring you feel informed and supported.

Question 5

Can I join a trip solo or do I need to come with a group?

Accepted Answer

Absolutely— many of our travelers come solo and end up making lifelong friendships on the trail. Each trip that's tagged under “community trip or mentor led trip” has fixed departure dates where individuals, couples, or small groups can sign up and join a larger group of like-minded outdoor enthusiasts. For solo travelers, we pair you in shared twin accommodation (or offer a single supplement if you'd prefer your own room/tent).

Question 6

What is Juniper Outdoor's cancellation and refund policy?

Accepted Answer

If you need to cancel your trip, we request written notice as early as possible. Our standard policy: 90+ days before departure: 90% refund. 60–89 days: 75% refund. 30–59 days: 50% refund. Less than 30 days: No refund. Refunds are processed to your original payment method, minus any non-recoverable costs like permits or third-party bookings. We highly recommend travel insurance that covers cancellation.

Everest Base Camp

Treks

4/5

Custom Departure

Lodge

Flight to Lukla

More than 5 days

Everest Base Camp | Epic Nepal Himalayan Trek

Key Highlights

Namche Bazaar

Everest Base Camp

Close View of Mt. Everest

FAQs

Key Highlights

Interested in the trip?